Outsourced Customer Support
Let us take care of your customer support. It's what we do, every day. Professional, reliable and affordable.
Get in touch for a hassle-free chat.
Packages start at only 350 € per month.
What we offer
Fully customized outsourced customer support options
Digital switchboard with live operators ready for all incoming calls. Customised IVR settings (voip line included). Voicemail and Call back options outside operating hours. Multilingual support.
Quick, professional email support from knowledgeable operators that answer all customer queries and feedback within your specific time frame. Also available in multiple languages and on any schedule.
Live operator, real-time chat support can be set up on its own or in addition to any of our other services. Simply choose your schedule and our operators will be ready to offer immediate assistance.
Social media support
We will reply to all incoming inquiries via Facebook, Instagram and/or Twitter, within your specific time frame and based on the guidelines provided. Multilingual and technical support available, if needed.
Our highly trained virtual assistants can reduce your workload by handling a wide variety of administrative tasks such as data entry, calendar and call handling, research & social media management.
Translations and localizations of any kind in over ten languages by experienced, native-speaking translators. EFIGS requests - welcome!
We know how important your customers are to your business. That’s why we treat them like our own, allowing you to focus on more important matters. Fully committed to our personal approach, we look forward to building strong relationships with everyone we work with. – Georgiana Bularca, CEO