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Outsourced Customer Support

Let us take care of your customer support. It's what we do, every day. Professional, reliable and affordable.

Get in touch for a hassle-free chat.
Packages start at only 250 € per month.

What we offer

Fully customized outsourced customer support options

Customer service solutions - phone support

Phone support

Digital switchboard with live operators ready for all incoming calls. Customised IVR settings (voip line included). Voicemail and Call back options outside operating hours. Multilingual support.

Customer service solutions - email support

Email support

Quick, professional email support from knowledgeable operators that answer all customer queries and feedback within your specific time frame. Also available in multiple languages and on any schedule.

Customer service solutions - chatsupport

Chat support

Live operator, real-time chat support can be set up on its own or in addition to any of our other services. Simply choose your schedule and our operators will be ready to offer immediate assistance.

Customer service solutions - social media support

Social media support

We will reply to all incoming inquiries via Facebook, Instagram and/or Twitter, within your specific time frame and based on the guidelines provided. Multilingual and technical support available, if needed.

Customer service solutions - virtual administration

Virtual administration

Our highly trained virtual assistants can reduce your workload by handling a wide variety of administrative tasks such as data entry, calendar and call handling, research & social media management.

Customer service solutions - translations

Translations

Translations and localizations of any kind in over ten languages by experienced, native-speaking translators. EFIGS requests - welcome!

Why Geocare?

  • Personalized service
  • Dedicated project managers
  • Professional operators
  • 24-hour availability
  • Instant reponse
  • Positive atttitude
  • Existing platform integration
  • Ongoing training & quality control
  • Multiple languages
  • Easy set-up
  • We love what we do!
  • Empathic approach

IF YOU NEED OUTSOURCED CUSTOMER SUPPORT, 
CONTACT US TODAY.

Geocare - outsourced customer support solutionsWe know how important your customers are to your business. That's why we treat them like our own, allowing you to focus on more important matters. Fully committed to our personal approach, we look forward to building strong relationships with everyone we work with. - Georgiana Bularca, CEO

GeoCare plays an essential role in providing assistance to our international customer base, covering multiple regions and languages. The reliable support has allowed UME to grow by focusing on its area of expertise, rest assured that GeoCare has customer satisfaction and retention as a priority. We have enjoyed a premium service for over five years with thanks to the GeoCare team and look forward to growing further together.
Richard
Richard
UME Limited, UK
High quality work and excellent service for our customers!
digimarc-logo
Digimarc
USA
One of our top performing email support agents. Such a valuable part of the team.
wish-1
Wish
USA
Finding an outsourced customer support team that understands the product and takes accountability to answer customers is the most difficult part of having an online store. Geocare Support has been brilliant in all aspects and has gone above my expectations. You have taken care of my customers in the best way and have given me time to focus on other areas of my business. If I have to define my experience with Geocare, it has been exceptional.
Meditation mental
Babu
Meditation Mental, Mexico