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Outsourced Customer Support

Why hire one person when you can contract a dedicated team for the same price?

Get in touch for a hassle-free chat.
Packages start at only $750 per month.

Let's talk!

What we offer

Customized customer support options
Professional, reliable and affordable

Customer service solutions - phone support

Phone support

Digital switchboard with live operators ready for all incoming calls. Customised IVR settings (voip line included). Voicemail and Call back options outside operating hours. Multilingual support.

Customer service solutions - email support

Email support

Quick, professional email support from knowledgeable operators that answer all customer queries and feedback within your specific time frame. Also available in multiple languages and on any schedule.

Social media support

We will reply to all incoming inquiries via Facebook, Instagram and/or Twitter, within your specific time frame and based on the guidelines provided. Multilingual and technical support available, if needed.

Customer service solutions - chatsupport

Chat support

Live operator, real-time chat support can be set up on its own or in addition to any of our other services. Simply choose your schedule and our operators will be ready to offer immediate assistance.

WHY GEOCARE?

Starting at $750/month

Basic outsourcing

GEOCARE SUPPORT

  • Email support
  • Phone support
  • Chat support
  • Social media support
  • Existing platform integration
  • 24-hour availability
  • Zero down time
  • Constant quality control
  • Dedicated project manager
  • Multiple languages
  • Ongoing training
  • Professional operators
  • 100% dedication to your success
  • Flexible terms
  • Creation of operating procedures

WHY GEOCARE?

Basic outsourcing

  • Email support
  • Phone support
  • Chat support
  • Social media support

GEOCARE SUPPORT

Starting at only $500/month

  • Email support
  • Phone support
  • Chat support
  • Social media support
  • Existing platform integration
  • 24-hour availability
  • Zero down time
  • Constant quality control
  • Dedicated project manager
  • Multiple languages
  • Ongoing training
  • Professional operators
  • 100% dedication to your success
  • Flexible terms
  • Creation of operating procedures
Customer care solutions - Geocare

We know how important your customers are to your business. That’s why we treat them like our own, allowing you to focus on more important matters. Fully committed to our personal approach, we look forward to building strong relationships with everyone we work with.
– Georgiana Bularca, CEO

Consulting

If you run a small to medium size business and want to maximize the efficiency of your customer support operations, get in touch today for a free consultation. Our results-driven consulting services can do wonders for your bottom line!

GeoCare plays an essential role in providing assistance to our international customer base, covering multiple regions and languages. The reliable support has allowed Red27 to grow by focusing on its area of expertise, rest assured that GeoCare has customer satisfaction and retention as a priority. We have enjoyed a premium service for over six years with thanks to the GeoCare team and look forward to growing further together.
Red27
UK
Thank you again for everything you do. You and your team are a blessing!
Ravenox
USA
One of our top performing email support agents. Such a valuable part of the team.
Wish
USA
We appreciate the efficiency, accuracy, speed and attention to detail. We are really happy with the work!
Porter & Sail
USA
Finding an outsourced customer support team that understands the product and takes accountability to answer customers is the most difficult part of having an online store. Geocare Support has been brilliant in all aspects and has gone above my expectations. You have taken care of my customers in the best way and have given me time to focus on other areas of my business. If I have to define my experience with Geocare, it has been exceptional.
Meditation mental
Meditation Mental
Mexico