Customer Service Solutions
Ready to help you...
Our professional team is ready to offer high-quality customer service solutions to your company and your customers.
- All of our customer service solutions can be customized to your specific needs
- Your dedicated project manager will maintain a direct line of communication
- Our operators go through extensive training about your company and customer base
- You will reduce costs without compromising quality and company image
- Why use more expensive call centers when you can save money and enjoy the highest quality of service?
Our advanced digital switchboard offers live operators ready to answer all incoming calls within 30 seconds. As volume increases, we assign additional operators so that we maintain our high quality standards at all times. This service is available in ten languages and we operate 24 hours per day, 7 days per week, in order to accommodate any customer support schedule. Additional voice mail functions cover the calls outside of your chosen live operator hours.
Quick, professional email support from knowledgeable operators that answer all customer queries and feedback within your specific time frame. Also available in multiple languages and on any schedule that fits your needs.
Live operator, real-time chat support can be set up on its own or in addition to any of our other customer service solutions. Simply choose your schedule and our operators will be ready to offer immediate, top-notch assistance to your customers or clients.
Social Media Support
We employ our customer service skills to reply to all incoming inquiries via Facebook, Instagram and/or Twitter, in a friendly and professional manner. We will reply within your specific time frame and based on the guidelines provided. Multilingual and technical support available, if needed.
Our highly trained virtual assistants can reduce your workload by handling a wide variety of administrative tasks such as data entry, calendar and call handling, research, marketing campaigns, social media management and more.
Translations and localizations of any kind in over ten languages by experienced, native-speaking translators. EFIGS package requests are welcome.
Get in touch for a hassle-free chat.
Packages start at only 350 € per month.